Terms and Conditions

Last updated: 27 July 2026

These Terms and Conditions ("Terms") govern your access to and use of the Blox platform, websites, mobile applications and related services (together, the "Service") available at https://www.blox.co.tz. The Service is owned and operated by Bridging Technologies Limited ("Bridging", "Company", "we", "us" or "our"), a company incorporated in the United Republic of Tanzania.

By accessing or using the Service you agree to be bound by these Terms. If you do not agree with any part of these Terms, you must not access or use the Service.

1. About Blox

Blox is a cloud-based property and real-estate management platform. It enables businesses to publish property and project listings, manage bookings and instalment plans, issue invoices, collect payments, and manage customers, owners and staff. Some features are made available to registered businesses and their users, while certain listings and payment pages are available to the general public.

2. Eligibility

You must be at least 18 years old and capable of forming a legally binding contract to use the Service. By using the Service you represent and warrant that you meet these requirements, and that all information you provide is accurate, current and complete.

3. Accounts and Security

To access certain features you must register for an account or be granted access by a business that uses Blox. You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your account. You agree to notify us immediately of any unauthorised use of your account. We are not liable for any loss arising from your failure to keep your credentials secure.

4. Acceptable Use

You agree not to use the Service to:

• breach any applicable law, regulation or third-party right;
• upload or distribute content that is unlawful, fraudulent, misleading, defamatory or infringing;
• publish property listings or prices you are not authorised to offer;
• collect user data (including names, phone numbers or email addresses) for unsolicited communications;
• attempt to gain unauthorised access to the Service, other accounts, or our systems and networks;
• introduce viruses, malware or any other harmful code, or interfere with the proper working of the Service;
• use automated means (bots, scrapers or crawlers) to access the Service without our prior written consent; or
• impersonate any person or misrepresent your affiliation with any person or entity.

5. Listings and User Content

Businesses and users are solely responsible for the content they submit, including property listings, images, descriptions, prices and customer records ("User Content"). You represent that you own or have the necessary rights to your User Content and that it does not infringe the rights of any third party. You grant us a non-exclusive, royalty-free licence to host, store, reproduce and display your User Content for the purpose of operating and providing the Service. We may remove any User Content that we reasonably believe violates these Terms or applicable law.

6. Fees, Invoicing and Payments

Access to some features is subject to fees, which are disclosed to you before you incur them. You agree to provide current, complete and accurate billing information and to promptly update it as needed. Invoices raised through the Service are payable by the applicable due date.

Payments on Blox are processed through CRDB Bank Plc and licensed mobile money operators (including M-Pesa, Airtel Money, Mixx by Yas and HaloPesa). When you make a payment, you are also subject to the terms and privacy practices of the relevant bank or mobile money operator. We do not store your full card or mobile wallet PIN; sensitive payment data is handled by the payment provider. Applicable taxes may be added to the price of any purchase as required by law.

7. Cancellation and Refunds

Bookings, instalment plans and subscriptions may be cancelled in accordance with the terms of the relevant business and any cancellation terms shown at the time of purchase. Unless otherwise required by law or expressly agreed, fees already collected are non-refundable. Disputes about a specific transaction should first be raised with the business that issued the invoice.

8. Intellectual Property

The Service, including its software, design, text, graphics, logos and trademarks (excluding User Content), is owned by or licensed to Bridging and is protected by intellectual property laws. You may not copy, modify, distribute, sell or lease any part of the Service, nor reverse engineer or attempt to extract its source code, except to the extent permitted by law.

9. Third-Party Services and Links

The Service may integrate with or link to third-party services (such as payment providers, mapping services and analytics). We are not responsible for the content, policies or practices of any third party. Your use of a third-party service is governed by that party's own terms and privacy policy.

10. Privacy

Our collection and use of personal information in connection with the Service is described in our Privacy Statement and Cookie Policy, which form part of these Terms.

11. Disclaimers

The Service is provided on an "as is" and "as available" basis without warranties of any kind, whether express or implied. We do not warrant that the Service will be uninterrupted, error-free or secure, or that any listing, price or information provided by a business is accurate. You use the Service at your own risk.

12. Limitation of Liability

To the maximum extent permitted by law, Bridging shall not be liable for any indirect, incidental, special, consequential or punitive damages, or for any loss of profits, revenue, data or goodwill, arising out of or in connection with your use of the Service. Nothing in these Terms limits liability that cannot be limited under applicable law.

13. Indemnification

You agree to indemnify and hold harmless Bridging, its directors, employees and agents from any claim, demand, loss or expense (including reasonable legal fees) arising out of your User Content, your use of the Service, or your breach of these Terms or of any applicable law.

14. Suspension and Termination

We may suspend or terminate your access to the Service at any time, with or without notice, if we reasonably believe you have breached these Terms or applicable law, or to protect the security and integrity of the Service. Upon termination, the rights granted to you under these Terms will cease. Provisions that by their nature should survive termination will continue to apply.

15. Governing Law and Dispute Resolution

These Terms are governed by and construed in accordance with the laws of the United Republic of Tanzania. Any dispute arising out of or in connection with these Terms shall first be resolved amicably. Failing amicable resolution, the dispute shall be referred to arbitration under the Arbitration Act of Tanzania, or, at our discretion, submitted to the competent courts of Tanzania.

16. Changes to these Terms

We may update these Terms from time to time. When we do, we will revise the "Last updated" date above. Your continued use of the Service after any change takes effect constitutes your acceptance of the revised Terms. Please review these Terms periodically.

17. Electronic Communications

By using the Service, sending us emails or completing online forms, you consent to receive communications from us electronically, and you agree that all agreements, notices and other communications we provide electronically satisfy any legal requirement that such communications be in writing.

18. Contact Us

If you have any questions about these Terms, please get in touch with us at:

Bridging Technologies Limited
House #80, Plot #711, Ghuba Road, Msasani
Kinondoni 14111, Dar es Salaam, Tanzania
Phone: +255 762 110 000
Email: hello@blox.co.tz
Web: https://www.blox.co.tz